Third-Party Support FAQ’s

You’ll find answers to some of the most commonly asked questions below.

  • Backup, cloning, and disaster recovery services 
  • Regular system health checks 
  • Industry-leading incident response (10 minutes) and resolution (2 hours) Service Level Agreements (SLAs) 
  • Performance monitoring and alerting 

Stay protected with advanced security from Trend Micro, including patching and compliance monitoring 

Unlike traditional vendors, we don’t lock you into unnecessary upgrades—just cost-effective, expert service 

If you can’t find the answer to your question here, feel free to contact us directly. 

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