Has Oracle inadvertently approved third-party support? There is an ongoing rivalry between Oracle and third-party support providers. Over the past few years, the mega-vendor has
Has Oracle and SAP’s Cloud war become a cold war? The mega-vendors’ stalemate While organisations are remaining stationary to protect themselves, and no vendor can
Is Oracle playing a losing game against its customers Every organisation says that it is customer–focused. That the customer is always right. And that it
This Valentine’s Day, we’re considering the aspects that make up a great support partnership, and whether organisations like yours are currently able to enjoy them.
Market Driven Support – beware Oracle bearing gifts We’re familiar with Oracle’s ever rising support prices. We know the vendor uses audits to increase its
The article below is based on a recent post from Mark Smith, CEO of Support Revolution. He spoke to Enterprise Times about the secret competitor that Oracle and
David vs Goliath: How To Negotiate With Oracle The article below is based on a recent post from Mark Smith, CEO of Support Revolution. He
Support Revolution continues to grow its staff numbers, with new opportunities opening in our Enterprise Sales team. Anyone interested in the role might like to
Beware a post-recession Oracle The article below is based on a recent post from Mark Smith, CEO of Support Revolution, who spoke to ITProPortal about the three main
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